HP shares that it is proactively notifying customers, and will provide replacement battery services for each verified, eligible battery, at no cost.
HP has expanded its worldwide recall and replacement programme for overheating batteries on certain notebooks and mobile workstations.
The initial programme which started in 2018 replaced about 50,000 batteries that could pose a fire and burn hazard to users. CNet reports that the latest programme targets an additional 78,500 faulty units.
