Don't be conned by expensive App Store subscription traps

  • TECH
  • Sunday, 25 Nov 2018

Reading the small print: App Store users can easily be led into paying for expensive subscriptions that they don't know they've signed up for. — dpa

Subscription traps lurk hidden in some apps downloaded from Apple's official App Store. Users can be lured by a free trial, for example, which then automatically upgrades into an expensive subscription after the trial expires.

Although Apple is taking action to stop developers from tricking customers in this way, such applications can still be found in the App Store.

Before installing an app, users should therefore read through the description, which should state whether the application offers subscriptions and in-app purchases. Buyers should not simply trust the average rating.

iOS device users can view their active subscriptions in their settings. These subscriptions, for services such as Apple Music, newspapers, Netflix or Spotify, are usually renewed automatically.

You can view your active subscriptions by going to "Settings / [your name] / iTunes & App Store" tapping on your Apple ID and selecting "View Apple ID".

Here, you can change or cancel any subscriptions on the selected Apple ID. However, subscriptions from other Apple IDs will not be displayed.

Any unauthorised charges should be immediately reported to Apple customer service. – dpa
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