A waiter serves breakfast in downtown Rome, Italy July 19, 2018. REUTERS/Tony Gentile
Instagram-savvy millennials are already infamous for snapping photos of their food when dining out, but new research shows that they want smart technology to complement, not overwhelm, their dining experience.
The generation (made up of those between 18 and 34) is more likely than their predecessors to welcome artificial intelligence, voice-powered assistance and, yes, even robot waiters, into their dining experience. But they still value personal interactions most, according to a report released July 23 by SevenRooms, a restaurant guest management platform. The poll was conducted by YouGov, which surveyed a national sample of 1,108 people in April.
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