FILE - In this Tuesday, Oct. 4, 2016, file photo, Google CEO Sundar Pichai talks about Google Assistant during a product event in San Francisco. Google is likely to again put artificial intelligence in the spotlight at its annual developers conference, Thursday, May 10, 2018. (AP Photo/Eric Risberg, File)
Since Google revealed a robo-caller that sounds eerily human earlier this month, the company has faced plenty of questions about how it works. Employees got some answers this week.
On May 17, the Alphabet Inc unit shared more details on how the Duplex robot-calling feature will operate when it’s released publicly, according to people familiar with the discussion. Duplex is an extension of the company’s voice-based digital assistant that automatically phones local businesses and speaks with workers there to book appointments.
