Social media mistakes to avoid

A 3D plastic representation of the Facebook logo is seen in front of displayed logos of social networks in this illustration in Zenica, Bosnia and Herzegovina in this May 13, 2015 file photo. Security researchers have uncovered a flaw in the way thousands of popular mobile applications store data online, leaving users’ personal information, including passwords, addresses, door codes and location data, vulnerable to hackers. Most such apps use services like Amazon’s Web Services or Facebook’s Parse to store, share or back up users’ data. REUTERS/Dado Ruvic/Files

When I read Twitter’s announcement that the 140-character limit would be lifted on direct messages and replaced with a much more non-Twitter-like 10,000, I immediately started thinking about the pros and cons: could be good for customer service issues; could be bad for other things.

Sure, 140 characters go quickly, but 140 characters are just right to say what you need to say and move on. That limit has forced me to be a more succinct writer.