When I read Twitter’s announcement that the 140-character limit would be lifted on direct messages and replaced with a much more non-Twitter-like 10,000, I immediately started thinking about the pros and cons: could be good for customer service issues; could be bad for other things.
Sure, 140 characters go quickly, but 140 characters are just right to say what you need to say and move on. That limit has forced me to be a more succinct writer.
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