A friend from my hometown in Tumpat, Kelantan, was lost for words when he went to apply for a permit for inter-district travel to send food to his sister-in-law in a village in Kota Baru recently.
The sister-in-law was desperately facing shortage of food supplies and had no means of obtaining food for her family’s survival.
My friend, who faces walking difficulties himself, had sent his nephew to the nearest police station to seek a letter from the police for inter-district travel but was told he could not get the letter without a support letter.
What support letter may I ask and from whom? This is a case of an emergency where a relative is trying to bring food to another who is desperately in need.
It is a matter of life and death where we do not need unnecessary protocols to hinder the request.
I am saddened and aghast by such action of some people who are tasked to provide security and protection to the rakyat, more so during this pandemic, which has taken a heavy toll on all of us.
The police are there in all nooks and corners of the country and aside from providing protection and security, they should render a helping hand in line with the tagline 'Bersedia Berkhidmat'.
I strongly believe there are clear-cut instructions on the SOPs, which should not inconvenient the rakyat. Or perhaps, instructions meted out are misinterpreted by those on the ground.
It is highly appreciated if the police can throw some light on this matter.
DATUK WEE BENG GEE