Proficiency of staff wins the day

I RECEIVED my first dose of the AstraZeneca vaccine recently at WTC Kuala Lumpur. Initially, I was rather nervous about getting the jab, but it turned out to be a pleasant experience.

There were clear signs on-site to help direct vaccine recipients to the right places. Friendly staff were also on hand to direct them to the appropriate queues and what to do next, such as scanning their MySejahtera app.

Next came the consultation with a doctor. Mine was very patient while she explained to me the risks and possible side effects, as well as the benefit of getting the vaccine. I guess the doctor would have repeated the same words hundreds of times by then, but I got the impression that she was saying it for the first time based on her enthusiasm.

My friends who have been vaccinated also commended the doctors as well as other staff members for their patience and kindness. They must have all been very well trained or briefed.

The vaccination process was quick and hurt only a little, as would any kind of other injections. We were then left in an observation area for about 30 minutes to monitor for any signs of adverse side effects. We were also guided on how to update the MySejahtera app after the vaccination.

It took less than two hours to complete the process from the time I arrived. My anxiety was eased by the way it was conducted.

Of course, the reassuring presence of the staff at the centre, especially the doctors, did wonders. The vaccinating team should be given credit for doing a good job. Hopefully, this pleasant experience will spur more Malaysians to register for vaccination.

LISA LIOW , Kota Damansara, Selangor

Article type: free
User access status:
Join our Telegram channel to get our Evening Alerts and breaking news highlights

Next In Letters

Covid-19 vaccine: Should Malaysia adopt the one-dose policy?
Aren’t veterinarians considered frontliners too?
Single-dose CanSino a pragmatic approach in vaccination for remote areas
Vaccination for people with disabilities
Hiring the right type of teacher
We’re all in the same boat
University rankings and underemployment are illusions
Employers are responsible for safety of delivery riders
Ending the threat of Covid-19: Full cooperation integral to government’s solution-oriented approach
Comply with Constitutional provisions

Stories You'll Enjoy