Forced to pay for an unwanted service

AT 1.15pm on June 22, I received an SMS text from my mobile phone network service provider stating that I have subscribed to “Lingko-Ku” and after three days of free subscription, I would be charged RM5 a week.

The message also provided a link for me to cancel the subscription. I can’t remember when I cancelled the subscription but it was definitely within the three days because on June 25, at 11.25am, I received another message saying my “LingkoKu” subscription has been cancelled and that no additional charges would be incurred. However, also on June 25, at 8.03am, I received a message saying that my “LingkoKu” subscription has been renewed at RM5 a week.