Telekom replies to readers’ complaints


The Turbo Upgrade will bump 20Mbps or lower subscribers to 100Mbps, 30Mbps to 300Mbps, 50Mbps to 500Mbps, and 100Mbps to 800Mbps.

WE refer to the complaints that were published in The Star’s “SMS Your Views” column on Dec 11 and 14 titled “Confusing for elderly” and “Paper statement, please” with regards to TM’s e-billing.

Telekom Malaysia Berhad (TM) would like to thank the complainants for their feedback and for bringing this matter to our attention.

5.5 PAYDAY OFFER: 35% OFF Digital Access

Monthly Plan

RM 13.90/month

RM 9.04/month

Billed as RM 9.04 for the 1st month, RM 13.90 thereafter.

Best Value

Annual Plan

RM 12.33/month

RM 8.02/month

Billed as RM 96.20 for the 1st year, RM 148 thereafter.

Follow us on our official WhatsApp channel for breaking news alerts and key updates!
Opinion , letters , telekom , complaints , unifi

Next In Letters

This Health Ministry proposal raises the risk Malaysians will have to pay more for medicine
Stop treating retirement like a finish line
Journalism’s many challenges in Malaysia – whither freedom of the press?
The Case for Conscious Education: Why the Malaysian Success Machine is Failing Our Children
Risk of new subjects but the same old schooling?
A call to civil servants: Chronicle your journeys
Healthcare an investment in the country’s future
When machines report for duty
Tourism drives revenue and growth, baseless objections against water festival must cease
Domestic violence is a crime, not a ‘family matter’

Others Also Read