I HAVE visited many government departments throughout the country over the past four decades but none has impressed me as much as the EPF branch office at Sungai Petani with their quality of service. The government employees I encounter are usually unfriendly, rude, slow or very unhelpful.
I have visited this EPF office on many occasions for various reasons over the years. Every time I visit, I am totally pleased and impressed with the service I receive. The staff are cheerful, polite, entertaining, helpful and fast. I also noticed that they do not waste time gossiping.