Let down by security screening at KLIA

Passengers been checking by the auxiliary police personnel at security check point in KLIA yesterday. AZMAN GHANI / The Star

ON Dec 7, 2015, I was at the Kuala Lumpur International Airport (KLIA) on my way to Thailand for a business trip. Shortly after passing through the immigration checkpoints, passengers were subjected to the customs and security screening at the main terminal building (MTB).

There was a steady flow of passengers in the queue for the customs and security screening. However, there was no one around to give passengers any guidance or instruction to remove items from their pockets or laptops from bags. Passengers were left on their own to decide what to put on the conveyor belt for the X-ray scanning machine.