Digital Transformation Shaping the Future of Industries


Public organisations and industries have made digital transformation, including adopting artificial intelligence (AI), a top priority. Emerging technologies have heightened the importance of this trend, prompting companies to rethink their business models to remain competitive. The application of AI holds significant potential to enhance productivity and a nation’s Gross Domestic Product (GDP), necessitating strategic investment in various AI technologies.

Malaysia's digital industry plays a crucial role in its economy. It contributes 23.2% of the country's GDP and is expected to rise to 25.5% by 2025, potentially creating 500,000 jobs. Malaysian businesses are increasingly focused on digitalisation and automation, shifting the emphasis from whether to adopt AI to how quickly it can be implemented and its benefits realised.

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