Malaysia, are we ready to welcome the world?

By Dr Hanley Chew

From ancient cities to multicultural food, islands to mountains, and shopping that rivals the best in Asia, Malaysia has everything going for a traveller. With Visit Malaysia Year 2026 just around the corner, the outlook for our tourism calendar is promising.

But one question seems to linger: are we really prepared to welcome the world?

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Malaysia , hospitality , Visit Malaysia Year 2026 , service culture , SOPs , empathy , training , leadership , customer service , re-humanise
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