PETALING JAYA: Motorists are calling on the Road Transport Department (JPJ) to expand incentives under its MyJPJ app, saying the current 10% discount on motor insurance or takaful renewals is a good start but more can be done to drive wider adoption.
They pointed out that other insurance and takaful providers have also offered online-exclusive promotions, including discounts of up to 10% for customers who purchase or renew motor policies through their own digital portals.
“People are more likely to keep using the MyJPJ app if there are tangible benefits beyond a discount,” said retailer Jordan Chin, 28.
He suggested that JPJ reward regular users with additional incentives such as discounts on road tax renewals, loyalty rewards or cashback campaigns.
However, he acknowledged that he managed to renew his motor takaful policy through the app with ease and welcomed the discount.
“I saved about RM60 on my renewal, which is always appreciated. More importantly, I didn’t have to visit a counter or deal with paperwork,” he said.
Under the first phase of the Cermat Madani initiative launched by the Transport Ministry in collaboration with 10 insurance and takaful providers, motorists can enjoy 10% discount on motor insurance or takaful premium renewals done through the MyJPJ app from June 9 to Sept 9.
But beginning Sept 10, eligibility for the rebate will depend on their driving behaviour and record.
Marketing executive Yeo Zi Yi said the process was seamless, allowing him to renew his Etiqa motor insurance directly through the app without going through an agent.
“I was entitled to the discount because I had a clean driving record with no outstanding summonses. The process was easy and smooth,” he said.
Yeo said the MyJPJ app had evolved into a convenient one-stop platform for managing vehicle-related matters.
“I like that it has become an all-inclusive vehicle and road app. Everything is in one place, making it much easier to manage my car-related matters,” he said.
He estimated saving between RM45 and RM50 through the discount.
“It may not seem like a lot, but every ringgit saved is a ringgit earned,” said Yeo.
However, he said users without a MyDigital ID may face an additional hurdle, as registration is required to access the feature.
Yeo suggests JPJ introduce a tracker that allows motorists to monitor their eligibility for the discount throughout the year, while also refining the app’s interface to make it more user-friendly.
