KUALA LUMPUR: Online scams remain a threat that requires an approach involving multiple stakeholders, says Tan Sri Mohd Khalid Ismail.
The Inspector-General of Police said the modus operandi of scammers was constantly evolving.
"Malaysians lost RM2.97bil to scams last year, with losses continuing to increase this year as syndicates adopt increasingly sophisticated methods to deceive victims.
"Online scams are not only causing significant financial losses but are also affecting social well-being, public confidence in the digital ecosystem and the country's economic stability," he told reporters after launching the Combat Crime programme on Monday (June 15).
"We are stepping up efforts to combat online scams through continuous enforcement operations, technological advancements, and stronger public awareness initiatives as scam-related losses continue to rise nationwide," said Mohd Khalid.
He added that the police had recently arrested 183 individuals believed to be involved in scam activities in operations conducted around Kuala Lumpur and the Klang Valley.
Mohd Khalid said enforcement efforts alone are insufficient and that public vigilance is required.
"We urge the public to remain cautious in all online financial transactions, avoid being deceived by suspicious calls, messages or offers, and always verify information through official channels before taking any action," he said.
To assist the public, the police have introduced digital tools such as the SemakMule application, which enables users to check bank accounts and telephone numbers linked to reported scam cases.
He also highlighted the role of the National Scam Response Centre (NSRC) in Cyberjaya, which receives between 500 and 700 calls daily from members of the public seeking assistance after falling victim to scams.
"Educational and awareness-based initiatives such as the PB Scam Rangers programme would help create a more informed and resilient society that is better equipped to deal with scam threats," he added.
The IGP said that combating scams requires a whole-of-society approach, with government agencies, financial institutions, the private sector and the public all playing their part in safeguarding Malaysians against online fraud.
