KUALA LUMPUR: The Malaysian Media Council (MMM) has received seven complaints as of April 27 involving issues such as reporting accuracy, unauthorised use of images and content affecting social harmony, says Teo Nie Ching.
The Deputy Communications Minister said five of the complaints have been resolved, while two are currently under review.
“To further enhance transparency and accountability, all complaints are now submitted through the official MMM platform.
“This is to ensure that each case is systematically recorded, assessed and managed in a structured and professional manner,” she said, adding that this reflects the council’s commitment to a fair and responsible media ecosystem.
Teo said this to reporters when met at the 21st general assembly of the Confederation of Asean Journalists here on Monday (April 27).
On whether complaints against the media would be handled solely by the council without criminal prosecution, Teo clarified that investigations and prosecution remain under the jurisdiction of the police and the Attorney General’s Chambers (AGC).
“When the police receive a complaint, they still have the authority to carry out investigations, and upon completion, will refer the matter to the AGC to determine whether the case should be closed or if further action, including prosecution, should be taken,” she said.
However, she expressed hope that as the role of the MMM strengthens, it could serve as the first layer or primary platform in addressing media-related issues.
“What is important is that we have mutual respect between enforcement authorities and members of the media, so that journalists can carry out their duties with the respect they deserve,” she added.
Teo also cited a previous incident during a raid at a karaoke outlet in Cheras, where journalists were reportedly asked by police to delete videos, audio recordings and photographs.
“This should not have happened, but I am relieved that the police have apologised to the media personnel involved.
“This is what we want - mutual respect, and allowing the media to do their work,” she said.
At the same time, she acknowledged that there have been instances of unethical reporting, adding that complaints often come from the public rather than the government.
“We need a platform to handle and review complaints from the public, and I hope the media council can continue to play a leading role as the main platform in managing these concerns,” she said.
