PUTRAJAYA: The Health Ministry is committed to strengthening a safe and conducive work ecosystem to ensure an ethical and humane healthcare service, said its minister Datuk Seri Dr Dzulkefly Ahmad (pic).
He said the ministry takes seriously issues related to the working environment and welfare of healthcare personnel, ensuring they operate in a professional and ethical setting guided by Madani values.
The ministry, he said, will strengthen the implementation of existing service circulars issued by the Public Service Department to ensure there is no ambiguity in handling misconduct.
“The circulars strictly prohibit the use of abusive language, insults, public shaming and any form of emotional harassment that goes beyond professional boundaries,” he said in a statement yesterday, as reported by Bernama.
Dzulkefly added that the circulars serve as mandatory references in disciplinary actions to ensure complaints are handled fairly and transparently at all healthcare facilities.
He said the top management at every health facility must foster a harmonious and caring work culture, while investigating and taking immediate action on complaints without compromise or protecting any individual.
