JOHOR BARU: Many people rushing to work in Singapore via the Bangunan Sultan Iskandar Customs, Immigration and Quarantine Complex (BSI) were caught in long queues following a system failure that disabled all autogates within the bus halls at the checkpoint here.
The three-and-a-half-hour failure, which occurred between 3am and 6.30am yesterday, not only knocked out the immigration system but also affected other agencies, as it was due to a network problem.
