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Consumer habits shifted after Covid-19 pandemic

By KHOO JIAN TENG and TARRENCE TAN

PETALING JAYA: Business operators are adopting e-wallets and QR-based systems in response to shifting consumer habits and broader digitalisation.

Malaysian Muslim Restaurant Owners Association (Presma) president Datuk Mohamed Mosin Abdul Razak said the trend has accelerated since the Covid-19 pandemic.

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e-wallets , QR-based systems , digitalisation , cashless payment methods , operational benefits , consumer habits , investment in technology , SMEs , micro enterprises , digital transformation plans

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