A passenger of Rapid Penang on demand van service from pick up point at George Town to any of the drop off point. ( May 05, 2025 ) — LIM BENG TATT/The Star
GEORGE TOWN: Rapid Bus Sdn Bhd (Rapid Bus), the operator of Rapid Penang On-Demand, will introduce a new booking app called Rapid On-Demand starting Nov 15, replacing the current Kummute app.
In a statement on Monday (Nov 10), Rapid Bus said the new app will make it easier and faster for users to book rides across all Rapid Penang On-Demand service zones.
Its acting chief executive officer, Ku Jamil Zakaria, said the transition is part of Rapid Bus’ effort to standardise its booking platforms in Penang and the Klang Valley.
He said the new app offers a more user-friendly interface with improved features such as setting pick-up locations, real-time vehicle tracking, and live booking updates for a smoother experience.
The Rapid On-Demand app can be downloaded for free from the Google Play Store and Apple App Store.
Existing Kummute users are encouraged to switch to the new app before Nov 15 to avoid service interruptions.
The RM1 promotional fare will continue for all users in the 11 service zones, with payments accepted via debit or credit card, DuitNow QR, e-wallets, the Mutiara unlimited travel pass, and the Rapid Mesra pass (formerly OKU Smile Pass).
For more information on service zones and app usage, the public may visit Rapid Penang’s official social media channels or the website www.myrapid.com.my. — Bernama
