Suhakam: E-Wallets must adopt improved child safety measures


PETALING JAYA: The Human Rights Commission of Malaysia (Suhakam) has called for tighter safeguards on e-wallets to prevent misuse and untraceable online transactions involving children.

It urged stronger age verification for users under 18, alerts to parents about suspicious transfers, and mandatory cooperation between e-wallet providers, Bank Negara Malaysia and the police to flag accounts linked to child exploitation.

“Today, many children receive payments through e-wallets like Touch ‘n Go or GrabPay. These accounts are tied to a parent’s ID or bank account, making parents directly responsible,” Suhakam said in a statement.

Parents, it stressed, remain the first line of defence.

At the same time, Suhakam cautioned against punishing minors, noting that children are often immature, copy adult behaviours and may share explicit images for quick money.

“When such behaviour happens, the best approach is guidance, therapy and education, rather than punishment. Under Malaysian law, children are always treated as victims, never offenders,” it said.

Suhakam pointed out that the Sexual Offences Against Children Act 2017 makes it a serious crime for adults to exploit, groom or pay minors for sexual activity, and responsibility lies squarely with the perpetrators.

The commission also urged stronger action to create safe online spaces, including the swift removal of harmful groups by the Malaysian Communications and Multimedia Commission (MCMC).

“Technology companies must do more by introducing stronger age filters, providing red alert safety features and implementing mandatory child-protection standards on their platforms.

“Support services, counselling and clear information must also be available to children and parents so that children are guided away from harmful behaviour rather than blamed,” it said.

Suhakam added that enforcement should not focus on children but on those who exploit them.

It said studies by the UN Office on Drugs and Crime, Ecpat and Unicef show that predators are usually adult men.

Follow us on our official WhatsApp channel for breaking news alerts and key updates!

Next In Nation

Roof of science lab at Kuala Pilah school collapses
Melaka CM a 'great friend' of mine, says Saifuddin as he stays coy on possible BN-PH tie-up for state polls
Penang Customs seizes about RM2.5mil worth of illicit ciggies, booze in three separate raids
Exco approved RM180,000 allocation for Pakatan assemblymen before dissolution, says Negri MB
M40 group a key focus of upcoming Budget, says PM Anwar
Malaysia, Indonesia step up cooperation to check on hotspots
Teraju brings together 70 agencies, ecosystem partners to support Bumiputera firms in Pahang
At 12.6% of population, Kampar has M'sia’s highest proportion of residents over 65, says LPPKN
National Anti-Drugs Agency to set up drone unit to boost hotspot surveillance, says Saifuddin
UEC holders caught in bind over tougher public university admission requirements, says MCA Youth

Others Also Read