PETALING JAYA: The own damage-knock-for-knock (OD-KFK) scheme offered by insurers to ease accident claims is of little benefit to motorists without conclusive traffic police reports that identify the party at fault.
Several motorists who spoke to The Star said they ended up bearing the repair costs from their own pocket as they were unable to obtain a final report from traffic police, an essential document required to make such claim from insurance companies.
