Lack of basic facilities frustrates commuters


Making do: A passenger carrying her luggage while climbing the stairs at the Bandar Tasik Selatan KTM station. — IZZRAFIQ ALIAS/The Star

KUALA LUMPUR: Even as public transport use increases as a whole, the lack of lifts or escalators at some KTM stations leave many new users frustrated.

One such rider was retiree David Soo, 62, who was taking the KTM Electric Train Service (ETS) – for the first time – to Johor with his wife and son for a trip to Singapore.

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