Malaysia rolls out gen AI tool to 445,000 civil servants


KUALA LUMPUR: Some 445,000 public officers will soon have access to Google Workspace’s Gemini suite, scaling up artificial intelligence (AI) adoption across the civil service.

Digital Minister Gobind Singh Deo announced this after launching AI at Work 2.0, an initiative to equip Malaysia’s public officers with Google Workspace’s latest generative AI (gen AI).

The programme's first phase, introduced in December 2024 alongside the launch of Malaysia’s National AI Office (NAIO), was a pilot to test AI integration in government workflows.

"Through AI at Work 2.0 by NAIO and Google Cloud, the government is taking the lead in harnessing gen AI, with the right guardrails built in, to better serve the rakyat under our five-year AI technology action plan,” said Gobind after jointly launching the initiative with Google Cloud on Wednesday (Feb 5).

AI at Work 2.0 is a workshop that trains public officers to use Google Workspace with Gemini.

The programme involved 270 public officers from various governmental agencies. – Bernama

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