MCMC publishes code of conduct for Internet and social media providers


CYBERJAYA: The Malaysian Communications and Multimedia Commission (MCMC) has released the Code of Conduct (Best Practice) for Internet Messaging and Social Media Service Providers. This follows the public consultation report published on Dec 18, 2024.

"The Code of Conduct (Best Practice) was developed to support the regulatory framework for Internet messaging and social media service providers, which sets out best practices for adoption by service providers in addressing harmful content online, as well as other relevant conduct requirements.

"The Code of Conduct (Best Practice) aims to ensure that service providers uphold online safety and security, particularly for children and vulnerable groups," The MCMC said in a statement on Friday (Dec 20).

MCMC also expressed gratitude for the feedback received during the public consultation process.

" The input from the public helped to ensure that the Code of Conduct (Best Practice) reflects the evolving challenges in the online environment while promoting a safer, more secure space for all Malaysians," read the statement.

MCMC also said it would offer guidance to service providers for its implementation.

The Code will also undergo periodic reviews to remain relevant and effective in addressing emerging online issues.

The Code is available from the MCMC website here (www.mcmc.gov.my/skmmgovmy/media/General/Resources/MCMC_Co

de-of-Conduct-Best-Practice-for-Service-Providers.pdf).

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