PETALING JAYA: CIMB Group Holdings Berhad has pledged RM2.5mil in community aid to its customers affected by the recent floods, as well as a six-month payment relief.
Additionally, small medium enterprises (SMEs) may apply for a Disaster Relief Facility of up to RM700,000 from the financial provider.
In a statement, it said under the CIMB Flood Relief Assistance Plan, individuals, SMEs and micro SME customers who have been impacted by the floods can apply for a six-month payment relief on loan and financing products to help alleviate their financial burden.
To simplify the process, customers only need to provide their basic information to apply for the relief assistance while charges and fees for impacted customers will be waived.
SME customers who require additional cash flow assistance on top of the payment relief can apply for a Disaster Relief Facility of up to RM700,000 at a preferential financing rate, it said.
"CIMB will work closely with its insurance partners to expedite the processing of insurance claims due to the floods in affected areas.
"In addition to the Flood Relief Assistance Plan for customers, CIMB through its corporate social responsibility arm, CIMB Foundation and CIMB Islamic has committed RM2.5mil to provide community assistance for flood victims as well as recovery support post-floods.
"CIMB Foundation will collaborate with non-governmental organisations to disburse RM2.5mil for on ground flood relief efforts as well as recovery support post-floods," said a statement released by the company on Saturday (Nov 30).
By collaborating with Kembara Kitchen, a disaster relief non-governmental organisation (NGO), CIMB said its Foundation has sponsored five retort machines to the NGO for efficient production of ready-to-eat meals for victims of disasters and responders.
"Since 2021, CIMB has distributed over 240,000 ready-to-eat meal packs, and during the current flood season, the Group contributed another 80,000 ready-to-eat meal packs through Kembara Kitchen," it said.
CIMB Group chief executive officer Novan Amirudin said the initiatives are hoped to alleviate burdens of victims during disasters.
"As fellow Malaysians, we empathise with all who have been impacted by the recent floods across Malaysia.
"The increasing frequency of extreme weather events such as these also highlight the urgency of the sustainability agenda, particularly in addressing climate change.
"A key advocate in advancing customers and society, CIMB is committed to continue serving the communities we operate in and as such, is ready to provide flood assistance and payment relief.
"We hope our efforts will help to ease our individual and business customers’ additional financial burden caused by the floods, and subsequently provide much needed funds to help the affected communities to rebuild their lives and livelihoods," he said.
To apply for the CIMB Flood Relief Assistance Plan, individual customers can call CIMB’s Contact Centre at 03-6204 7788.
SMEs can apply for assistance directly online through www.cimb.com.my/frap.
Non-SMEs and corporate customers may also contact their CIMB Relationship Manager to discuss assistance options.