PETALING JAYA: A combination of factors, including weather, technical and manpower challenges, supply chain constraints, and the ongoing normalisation of global aviation operations post-pandemic, has contributed to the recent Malaysia Airlines (MAS) operational difficulties, says Malaysia Aviation Group (MAG).
MAG group managing director Datuk Capt Izham Ismail said they understood the significant inconvenience these disruptions had caused.
“MAG has also been affected by the delayed delivery of its Boeing 737-8 aircraft this year.
“We acknowledge that these challenges have cascaded into a series of disruptions, impacting our flight schedules.
“Flight retiming caused by technical delays usually creates a domino effect lasting several days or weeks, depending on the availability of spare aircraft for an airline. Safety remains our absolute priority,” he said yesterday.
He gave an assurance to customers that the airline had taken immediate steps to address the root causes of these issues.
Capt Izham pointed out that decisions to delay or cancel flights were never taken lightly, and were always made with the safety of passengers and crew in mind.
“We are committed to restoring our operations to normal as quickly as possible. Our teams are working tirelessly to address these issues and minimise future disruptions.
“We appreciate your patience and understanding as we work through these challenges,” Capt Izham said as he apologised for the recent flight disruptions affecting MAS and Firefly.
Recently, MAS had hit a series of technical issues affecting hundreds of passengers, with the latest taking place on Tuesday, when flight MH386 from Kuala Lumpur to Shanghai had to turn back to home base shortly after taking off due to cabin pressure issues.On Aug 20, flight MH128 en route to Kuala Lumpur from Melbourne made an emergency stop at Alice Springs in Australia’s Northern Territories.
Earlier in the month, flight MH001 from London to Kuala Lumpur diverted to Doha for repair works, leaving passengers stranded for more than 60 hours.
