MELAKA: A food trader was issued a RM200 compound notice after being raided by the Melaka branch of the Domestic Trade and Cost of Living Ministry when he allegedly charged an additional 1% for each transaction using the Quick Response Code (QR code).
Melaka Domestic Trade director Norena Jaafar said the raid at Medan Selera Jalan Tun Ali, Kampung Morten, on Wednesday (June 26) morning was carried out based on a complaint received from a consumer after finding that the breakfast menu he bought was charged an additional 10 sen for food and drinks costing RM3.70.
It was clear that the customer had to pay RM3.80 when making payment using the payment platform before lodging a complaint.
"The reason given by the trader was that he had to bear the service charge by the banking side, but a check carried out found it was not true, including no notification from the transaction service provider.
"The trader was fined RM200 for committing an offence under the Price Control and Anti-Profiteering Act 2011 and at the same time, an investigation paper will be opened for further action," she told reporters here Wednesday.
Commenting further, Norena said that although the case is the first in Melaka and action has been taken, the matter has been detected since the beginning of this year, which shows that the price increase is not due to the issue of diesel price increases.
"We advise users of this online banking transaction method to always check the receipt and the price charged by the seller.
"This is because many do not notice that they are getting additional charges and traders only tell them if asked," he said. - Bernama
