MELAKA: A viral video claiming that medical officers were being forced to use the stairs to transfer patients at Melaka Hospital due to a faulty elevator does not tell the whole story, says Ngwe Hee Sem.
"The one-minute-13 seconds video pictured as if there were no efforts made to rectify the situation by the hospital," said the Melaka health, human resources and unity committee chairman on Saturday (June 3).
Ngwe said Melaka Hospital was currently in the midst of upgrading the lift services at several of its blocks.
"Hence, some of the elevators have been closed temporarily for upgrade works," he said.
Ngwe said the first phase of the upgrades was projected to be completed by next month while the second was expected to be done by the end of this year.
He said the hospital faced an unexpected glitch on Saturday at Block F where two lifts failed to operate.
Ngwe said the hospital then decided to transfer the patients by using the stairs and all safety procedures were observed.
"The two lifts are now operating as normal and it was only a temporary situation," he added.
