ALOR SETAR: A total of 252,000 user accounts in Kuala Muda, Kulim and parts of Baling are experiencing unscheduled water supply disruption due to a sudden drop in river level caused by damage to the Sungai Muda barrage gate.
Syarikat Air Darul Aman Sdn Bhd (Sada) said in a statement that the disruption in the three districts started at 7.25am Sunday (May 14).
It said the damage resulted in the operation of the Sungai Petani/Pinang Tunggal and the Kulim Hi-Tech water treatment plants being suspended until the river level could stabilise.
Following the suspension, a total of 252,000 users were affected, and among the areas involved are Sungai Petani, Bedong, Pantai Merdeka, Kulim, Lunas and Kuala Ketil.
Sada added that it would deploy water tankers in the affected areas, with priority given to critical premises such as hospitals, clinics, dialysis centres and funeral homes.
Operations rooms have been activated and users may channel complaints or inquiries to the Sada head office at 04-740 8976; central Kedah region (04-421 6798); southern region (04-484 6770); and the Sada Information Centre at 1300-88-0017.
"Sada will monitor the level of Sungai Muda together with Lembaga Sumber Air Negeri Kedah as the body responsible for regulating and supplying raw water resources to Sada,” the statement added.
Information on water supply disruptions will be updated from time to time through Sada's official Facebook and TikTok accounts and on its website. – Bernama
