No more room for poor service

Datuk Seri Azalina Othman Said

PUTRAJAYA: Civil servants, including department heads, will soon come under the scrutiny of the Ombudsmen if they slack off in managing the delivery system for the rakyat, says Datuk Seri Azalina Othman Said.

This comes on the heels of plans to introduce and approve a Bill in Parliament later this year to set up an independent watchdog to investigate public complaints against civil officials, department heads and government agencies.