PETALING JAYA: The practice of establishing an Ombudsman to investigate public complaints against maladministration is not something new in the South-East Asia region, with the Philippines, Thailand and Indonesia already having such offices.
In the Philippines, the Ombudsman investigates and prosecutes any act or omission of public authorities that appears to be illegal, unjust, improper, or inefficient, either on its own or based on complaints from the public.
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