PETALING JAYA: A viral message advising travellers on the North-South Expressway not to stop at R & R along the highway to avoid their vehicles from being tampered with by unscrupulous tow trucks is fake, says PLUS Malaysia Berhad (PLUS).
“The safety of PLUS highway travellers is our number one priority and will not be compromised.
"Besides managing traffic incidents on the mainline, the presence of the Highway Police Patrolling Units (EMPV) are to assist and protect highway customers, enforce the law and curb any illegal activities on the highways,” it said.
PLUS was responding to viral messages on social media, advising motorists on the NSE not to stop at R & R or any rest stops along the highway to avoid their vehicles from being tampered with by unscrupulous tow trucks and workshop operators.
It said this was possible through its long-standing collaboration with the Royal Malaysia Police to improve the safety levels across its highway ecosystem.
"This includes protecting users from falling victims to fraud tactics by irresponsible parties with the EMPV teams as well as over 500 PLUSRonda personnel who patrol the PLUS highway, 24/7, 365 days," it said in a statement on Tuesday (July 5).
PLUS said should customers experience any difficulties or detect any suspicious activities on the highway, they are advised to immediately reach out to the PLUS traffic Monitoring Centre (TMC) via the toll-free PLUSLine at 1800-88-0000 which operates 24 hours a day.
"This information will be channeled to a PLUSRoad team and in the event of breakdown, one is advised to immediately contact the same centre for assistance," it added.