Waiting game: People queuing to renew their road tax and driving license at the Pos Malaysia office in Jalan Pudu, Kuala Lumpur. — AZMAN GHANI/ The Star
GEORGE TOWN: Many hoping to renew their road tax or driving licence at the local post office were caught off-guard by the need to book an appointment first.
Many of those interviewed were either unaware or unable to book an appointment online.
