PETALING JAYA: Voucher codes issued to people under the Selangor Covid-19 Vaccination Programme (SCVP) are only meant for the intended recipients, says Selgate Healthcare.
Speaking after an issue arose involving 34-year-old schoolteacher Teh Mei San, the SCVP administrator said when called that these codes cannot be used by others.
It added that the codes are given out by Selangor assemblymen to people who are most in need and are only meant for one-time use by the intended recipient.
Selgate Healthcare said officers at the vaccination centres have a master list of recipients who are given this code.
It added that if the person's name does not tally with the name on the list, they will be turned away.
This comes after Teh's appointment was rejected at the entrance to a vaccination centre.
“I received a voucher code to register for a Covid-19 vaccination appointment with the Selangkah app from my sister via WhatsApp. The code was forwarded to her by someone else,” she said.
She said she was given an option to choose her appointment dates via the app after entering the code. A message from the app then set her appointment for the first dose of a vaccine at Dewan Seri Siantan in Batu Caves on June 28.
“I thought it was a joke at first but when I received an appointment date after keying the code into the app, I was convinced of its legitimacy,” added Teh.
However, when Teh turned up at the vaccination centre, she was refused entry by an officer who said that her name and IC number,as well as her sister’s were not in their register of people who were to be vaccinated that day.
“I was told to wait another three days for further confirmation. At the temporary tent set up at the vaccination center by the Sungai Tua assemblyman's office, I was told that my sister and I had been scammed,” said Teh.
On Teh's case, Selayang Municipal Council councillor Deveandran Selvaraju has called on Teh to contact him if she needs further assistance or clarification.
Deveandran - who is heading a team assisting with the SCVP effort – said that those who received the codes and used them unwittingly should not worry that they would be excluded from the programme.
He said that if the system is unable to detect the presence of the appointee at the vaccination centre after three days, it will recalibrate the information and reschedule another date and venue for the app user.
“When the voucher codes were issued, we made it very clear that they cannot be shared. But these codes went viral on social media anyway,” he said.
