KUALA LUMPUR: More than 80% of Tenaga Nasional Bhd’s (TNB) customers have been receiving discounts of between 15% and 50% on electricity usage since April 1.
Its chief retail officer Megat Jalaluddin Megat Hassan said TNB’s 6.3 million B40 and M40 residential customers would be enjoying the discounted rate introduced under the Prihatin Rakyat Economic Stimulus Package.
TNB has a total of 7.5 million users in its residential segment.
“In other words, 85% of TNB customers will receive discounts, ” he said on TV3’s Buletin Utama programme recently.
Under the initiative, for which the government has allocated RM530mil, the utility company offers a discount of 50% on bills for electricity consumption under 200kW, 25% for 201-300kW and 15% for 301-600kW.
The government will also provide a 2% discount to consumers in the trade, industrial and specific agricultural categories as well as domestic consumers for electricity usage from April 1-Sept 30.
TNB has also introduced an Easy Payment Plan (EPP) to provide residential sector customers the option to pay their outstanding electricity bills accumulated during the movement control order period in instalments until Dec 31.
Megat Jalaluddin said upon receiving their monthly bill, customers could opt to either make full payment or convert it into instalments.
“Consumers who want to fully settle can do so, but we encourage users to take advantage of EPP, ” he said.
Customers may refer to the actual amount due, which is stated in the yellow box in the far right corner of the bill, and the bill will also state the minimum amount that can be paid should the customer opt for EPP.
Interest on late payment will also be waived until Sept 30 and no disconnection will be carried out until July 31. — Bernama
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