Lessons learnt, says Raj's Banana Leaf as it makes comeback with a new name


PETALING JAYA: Raj's Banana Leaf Restaurant has reopened its doors today, rebranding itself as RBL Banana Leaf (RBL).

The reopening comes roughly three months after their operating licence was revoked following a viral video that showed its staff washing dishes in a puddle of murky water.

The decision to revamp their operations and adopt a more contemporary name was a mark of starting anew from lessons learnt, said RBL management in a statement Wednesday (Aug 29).

RBL director Muhamad Rizal Abd Rahman said the debacle in May was a "sobering wake-up call for us".

"We would like to offer our unequivocal apology once again to everyone affected by our oversight.

"The incident served as a lesson for us to work on our shortcomings, improve operations and adhere to all regulations and relevant standards to offer customers the best possible experience when dining at RBL," he added.

The Bangsar eatery said it had passed "rigorous inspections" by Kuala Lumpur City Hall (DBKL) and the Safety Division of the Health Ministry.

It revealed that the restaurant had undergone substantial renovations in its kitchen, food-and-beverage preparation areas, washing area and food serving area.

"The roti canai area is an open kitchen facing customers, whilst a large open window provides customers with an open view of how the washing is handled," it said.

The statement added that the flow of food and the pre- and post-washing of dishes had been restructured to ensure better handling process.

The exhaust ventilation system, sinks, grease traps were upgraded, and dishwashing machinery procured and installed.

The company also claimed that all staff, new and old, had completed a proper food handling course conducted by a trainer certified and registered with the Health Ministry.

In June and July, said RBL, all staff across all restaurants were given typhoid vaccinations, regardless of whether they had already had their jabs.

In addition, the potholes in the alley were also patched up.

"Officers from the Health and Environment Department of DBKL completed the final round of thorough inspections on Monday (Aug 27) before awarding the final grading marks and cleanliness certificate to RBL," it added.

The RBL Bangsar outlet operates daily from 7am to midnight.
   

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