AirAsia flight from Jakarta to Penang cancelled due to technical glitch


  • Nation
  • Tuesday, 08 May 2018

PETALING JAYA: AirAsia confirmed that one of its flights from Jakarta bound for Penang on the eve of GE14 has been cancelled due to a technical glitch.

In a statement on Tuesday, AirAsia confirmed that Flight QZ220 that was scheduled to take-off from Jakarta, Indonesia at 6.40am and land in Penang at 10.05am on Tuesday was cancelled, citing a technical reason.

The nature of the technical problem was not disclosed in the statement.

AirAsia's announcement came after a screenshot of an email notification from the low-cost airline informing a passenger of the flight cancellation was circulated on social media.

This has sparked fears that Malaysian passengers flying to Penang to vote would not make it back in time.

However, AirAsia assured that all passengers will be put on another flight scheduled to depart later on Tuesday.

"All affected passengers were accommodated on another flight and are expected to arrive in Penang later today," said AirAsia.

AirAsia confirmed that the affected passengers have since landed in Penang at 4.29pm on Tuesday.

According to AirAsia, it was aware of viral messages on flight cancellations circulating on social media and messaging platforms.  

The low-cost airline urged passengers to verify such messages with AirAsia if they are unsure of their flight time.  

Passengers can direct their questions to AirAsia’s support team at its official Twitter handle @AirAsiaSupport, AirAsia’s Live Chat, email or call centre.

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