The Jack Ma factor

Poignant figure: Ma presenting during the Transformation Masterclass II session at the Global Transformation Forum 2017.

THE buzzword that kept everyone excited at the recent Global Transformation Forum (GTF) 2017 was “Jack Ma”.

The 1.5m tall Alibaba founder and executive chairman was clearly the main draw at the two-day event in Kuala Lumpur, with the who’s who of Malaysian industries glued to their seats in anticipation of what he had to say.