PETALING JAYA: As expected, there were glitches and hiccups on the first day as the Goods and Services Tax (GST) structure kicked off.
It ranged from items such as newspapers being charged 6% tax when there should be none, telcos getting warnings for adding taxes to their prepaid phone top-ups, receipts being handwritten as outlets had not installed GST-compliant cash registers to some shops not charging any GST.
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