KUALA LUMPUR: A year ago, Wui Siew Ee enrolled at a beauty school in Petaling Jaya hoping to acquire bridal and fashion make-up skills for commercial shooting.
Wui, 25, from Shah Alam, used her savings to pay the RM7,500 fee for the Master Class Professional Makeup Designer Course and invested RM2,900 in make-up products.
However, in the one-year programme that ran up to July this year, she was not taught the skills and techniques stated in the course structure printed in the schools brochure.
I am frustrated that the beauty school did not provide training as promised. Instead, we were often told to try applying make-up on other students and refer to beauty magazines, she said after a hearing at the Consumer Tribunal Court here yesterday.
I may need to sign up for another beauty course as I dont have the expertise I should have acquired. It is also difficult to get a job as a make-up artist although I have completed the course and obtained a certificate.
Wui, who is working as a part-time beautician, was among 10 students who filed a case against Kai Beauty Connection Sdn Bhd last month.
Tribunal president Eddie Yeo Soon Chye ordered the beauty school to pay RM23,800 in compensation to the 10 students within 14 days for providing unsatisfactory services, failing which its directors could be fined a maximum of RM5,000 or jailed for not more than two years or both under Section 117 of the Consumer Protection Act 1999.
Yeo said the company should have conducted training based on proper course content and time-tabling as promised.
He advised the company to be clear and honest when publishing brochures so as not to mislead.
I am happy with the decision, said Wui, who was awarded a refund of RM2,000.
Adele Lai Sui Nyuk, 31, who paid RM3,888 for the Professional Bridal Styling Makeup Course from September last year till July 2 and RM2,900 for make-up products, was also awarded RM2,000.
Lai represented eight other students who were not present in court, five of whom were awarded RM2,000 each, two RM4,000 each and one RM1,800.