Car company opens latest service centre in Perak

1 The showroom area of the new ETCM 3S Centre in Taiping. The centre has a built-up area of 17,846sq ft and eight service bays.2 (From left) ETCM Spare Parts Division Senior General Manager Ong Siew Luan, ETCM Head of Sales System Compliance Ang Yue Lai, Taiping Municipal Council Secretary Borhan Abdul Halim, and Ang signing a plaque to mark the opening of the new centre in Taiping.

EDARAN Tan Chong Motor Sdn Bhd (ETCM) officially launched the Nissan Sales, Service and Spare parts (3S) Centre in Taiping, its 19th in the country, on Monday. The opening marks ETCM’s second Nissan 3S Centre this year after the recent launch of the Johor Jaya Mega 3S Centre in May.

The new centres, and the soon to be launched flagship Glenmarie Centre, are a reflection of ETCM’s commitment to enhance its sales network and ensure its customer ownership experience is met on all levels.

The new ETCM Taiping 3S Centre has a built-up area of 17,846 sq ft, and is located to provide convenience to the surrounding community.

The one-stop centre will allow customers to test-drive and purchase a range of new Nissan models, get them serviced, and obtain spare parts for their Nissan vehicles under one roof.

With an investment on renovation of about RM800,000, the newly-designed layout allows for a showroom area that can display up to eight Nissan models at any one time, while the service centre holds eight service bays with the capacity to service up to 30 cars a day.

The 3S Centre is manned by 14 certified Nissan sales professionals and six experienced technicians.

(From left) ETCM Spare Parts Division senior general manager Ong Siew Luan, ETCM head of sales system compliance Ang Yue Lai, Taiping Municipal Council Secretary Borhan Abdul Halim, and Ang signing a plaque to mark the opening of the new centre in Taiping.

The Taiping 3S Centre offers customers convenience and comfort while waiting, with facilities that include a lounge and refreshment bar complete with WiFi connectivity, as well as a space for children while parents wait for cars to be serviced.

Speaking at the opening ceremony, ETCM Executive Director Datuk Dr Ang Bon Beng said, “Taiping’s growth has been remarkable. Under the Northern Corridor Economic Region development programme, we have seen it thrive and attract not just tourists, but local and foreign investors as well.

“And with the rise of business opportunities and better infrastructure, the demand for passenger and commercial transport vehicles is also on the rise, hence it is crucial for us to make our presence felt in Taiping - and our responsibility to support Nissan owners and the community here with a Nissan 3S Centre.”

To date, ETCM has an extensive network of 100 showrooms including dealers, and 60 Tan Chong Express Auto Service workshops throughout the nation. The company says it plans to have 20 3S Centres throughout Malaysia by end of this year.