Digital shift makes MBSJ dealings smoother

Members of the public using the kiosks set up at MBSJ’s premises to carry out business licence-related transactions such as application, review, payment and renewal that can also be done online.

IN AN effort to embrace digitalisation, Subang Jaya City Council (MBSJ) has implemented its “Zero Counter” concept by providing kiosks and an online platform for business licence application, review, payment and renewal.

MBSJ’s aspiration for this concept started in 2012 and was finally realised this year, when the city council’s service and payment counters at its headquarters in USJ 5, Subang Jaya, were closed Jan 3, its Corporate and Strategic Management Department said in a statement.