Keeping cool under pressure

Lai at the Selangor state secretariat building in Shah Alam. The arrest of his headmaster under Ops Lalang in 1987 sparked his interest in politics.

SMILE and the whole world smiles with you. This is the adage Teratai assemblyman Bryan Lai Wai Chong lives by.

“In my six years of training to be an assemblyman, I have learnt that complaints are a plea for help from the rakyat. Complaints, even angry ones, are messages that there are problems on the ground that need to be solved,” said Lai.