Social workers have made a difference in our lives, three families reveal

Having an IC is something that most Malaysians take for granted, but it took Syed 20 years to get his. Photo: Unicef Malaysia

Raised by two foster grandmothers, a 22-year-old who wants to be known simply as Syed, says life as an undocumented child was tough.

Born in Malaysia, Syed has a birth certificate, but due to incomplete documentation, he could not get his identity card (IC) when he turned 12, limiting his access to education and other resources enjoyed by his Malaysian peers.