The lower floor of the BookXcess warehouse (aka Wolf House) in Shah Alam is flooded and the lights are still out. With the rising flood water levels on the weekend came a power cut that plunged the building into total darkness.
Today (Tuesday), it is still dark but one thing is obvious: thousands of books have been destroyed in the flood at the BookXcess headquarters/warehouse located in Taman Alam Indah, Shah Alam, Selangor.
“It was heart-breaking to see countless books damaged and scattered everywhere. Books just floated out onto the road and even into our neighbour’s compound, and they returned them to us in garbage bags but none could be salvaged,” says Andrew Yap, founder of BookXcess and Big Bad Wolf Books.
The big clean-up operation is now underway at the warehouse.
Yap adds that the floods have impacted so many and BookXcess and Big Bad Wolf Books feel deeply the devastation of everyone who has had their lives overturned by this disaster.
“We are sad to note that the warehouse operations of BookXcess and Big Bad Wolf Books have also been badly affected. As a business, we have not experienced anything as traumatic as this, and the road to recovery will be tough and challenging for all of us.
“We are prioritising all our customers’ orders as we recognise this as our obligation. However, we would like to appeal to all our loyal customers and fans of BookXcess and Big Bad Wolf Books to please bear with us as we navigate through these trying times as it may take a slightly longer time for deliveries to be fulfilled,” says Yap.
“One thing is for certain. We will continue to persevere and not waver from our course of wanting to inspire and make a difference in people’s lives through books. It is a journey we began 14 years ago, and we will do our best to keep to that course. We humbly seek the patience and understanding of everyone out there to allow us some time to get the Wolf House back in order,” says Yap.
The book retailer is known for its range of affordably priced books. Its Big Bad Wolf Book Sale series, which started in Malaysia, has now been launched in 10 countries.