Redefining service concepts and ideas


Prof Quamrul (second from left) shaking hands with Prof Liang after the MoU signing ceremony. Looking on are (from left) Tio, Prof Hidaka and Dr Rick Chen.

SERVICES have long been part of the world economy. In the most advanced service economies such as Japan, services create up to three-quarters of the wealth and more than 80% of employment.

With advancements in both the information, communication and operations technologies today, the capacities, scope and definition of services have extended beyond its traditional boundaries.

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Metro , Central Region , Sesma , Serviceology , society , MoU

   

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