HANOI: Vietnam’s logistics industry is undergoing a transformation, shifting from traditional logistics operations to a high-tech service industry, industry experts say.
Pham Nguyen Thanh Quang, the general director of logistics company LEX Vietnam, said his firm fully integrates technologies such as artificial intelligence (AI), big data, the Internet-of-things (IoT) sensors and supply chain management systems to automate processes and enhance the user experience.
