Judging a mall by its toilets

One of the most amusing yet insightful observations in the world of retail is that you can judge the quality of a shopping mall by how well its toilets are maintained.

While it may sound trivial, this statement highlights a critical aspect of mall management that is often overlooked. Beyond the grand facades, bustling entrances and flashy store offerings, the washroom facilities serve as a true reflection of the mall’s commitment to its visitors’ comfort and experience.