Calls for firms to improve resilience

“We have to understand that every aspect of business in the future will depend on AI and every decision we make will depend on data, " said Ahmad Sabirin.

MICRO, small and medium enterprises (MSMEs) in the country are urged to intensify digitisation efforts to ensure the sustainability and resilience of the industry in facing business challenges in the future.

Sirim Bhd president and group chief executive officer Datuk Dr Ahmad Sabirin Arshad said the call was a follow-up to the expectation that by the year 2035, the world will be focused on the use of Internet of Things, blockchain and artificial intelligence (AI) technology.